Aidvantage | About Us

We understand the complexities of navigating student debt, and Aidvantage about us here to simplify the process and empower you to take control of your financial future.

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Welcome to Aidvantage, your one-stop resource for managing your federal student loans!

Who We Are?

Born from the merger of Navient and Maximus in 2024, Aidvantage combines decades of experience with a commitment to innovation and personalized service.

We’re not just a loan servicer; we’re a team dedicated to supporting your educational journey and financial well-being.

What We Do?

Access your loan details, make payments, explore repayment options, and get answers to your questions – all in one convenient location.

  • Flexible Repayment Options: Choose a plan that fits your budget and financial goals, with options like Standard, Graduated, Income-Driven, and more.
  • Dedicated Support: Our friendly and knowledgeable customer service team is here to assist you via phone, online chat, or secure messaging.
  • Informative Resources: Learn about loan forgiveness programs, consolidation options, and other valuable tools to manage your debt effectively.
  • Mobile App Convenience: Manage your loans on the go with our user-friendly mobile app, available for both iOS and Android devices.

Why Choose Aidvantage?

No need to juggle multiple platforms – access all your Navient and Maximus loan information under one roof.

Our platform is intuitive and easy to navigate, making managing your loans stress-free. We prioritize your needs and strive to provide prompt, accurate, and friendly assistance.

Equip yourself with the knowledge and tools you need to make informed financial decisions. We believe in clear communication and provide detailed information about your loan terms and options.

Ready to Get Started?

  • Sign in to your account: Create or access your existing account to manage your loans online.
  • Explore our website: Discover a wealth of resources, tools, and FAQs to answer your questions.
  • Contact our customer service team: We’re here to help, Monday through Friday, 8:00 AM to 8:00 PM Eastern Time.

Together, we can help you navigate your student loan journey and achieve your financial goals.

A Letter from Cheryl Redding

I'm Cheryl Redding, your trusted companion for navigating the Aidvantage platform. With a passion for simplifying financial processes and a background in customer support, I'm dedicated to ensuring that your journey through Aidvantage is seamless and stress-free.

Thank you for choosing Aidvantage, and I'm thrilled about the opportunity to support you in making your financial endeavors effortless and rewarding.

Best regards, Cheryl Redding